Customer Hub is a SYSPRO integrated eCommerce solution that connects your B2B customers directly to your SYSPRO ERP system. Unlike generic platforms like Shopify or Adobe Commerce, Customer Hub is purpose-built for manufacturers and distributors who need real-time pricing, automated order posting, and instant invoicing—all without middleware or custom integration work.
Looking for CRM instead? See our Unbound CRM for SYSPRO or explore our Product Configurator for complex product configuration needs.
| Manual order entry ties up CSR time and introduces key-stroke errors. | |
| No visibility on pricing, freight, order status until someone checks SYSPRO manually. | |
| Fragmented communication—customers email, call and chase PDFs; staff juggle spreadsheets. | |
| Slow cash collection because invoices aren’t raised until after manual entry. |
| Self-service checkout lets buyers place orders directly; data posts straight into SYSPRO—no re-keying. | |
| Live SYSPRO data surfaces real-time pricing, freight in checkout and the order statuses. | |
| One portal, all info—order history, invoices, dispatch notes and technical documents all in one place. | |
| Instant invoicing & payments—orders auto-create SYSPRO invoices and accept credit-card payment on the spot. |
Estimate Your Annual Labour Savings
Annual labour savings
$0
And that’s before you count all the phone calls your team won’t have to answer.
SYSPRO integrated eCommerce: A better experience for your customers
Order online
Customer orders post directly to SYSPRO with accurate pricing
View product specs
View product technical details for individual products for better informed purchases.
Favourite products
Favourite frequently ordered items for faster, easier reorders.
Access information
Explore additional product information through videos, brochures, flyers, and technical manuals.
Price lists
Generate custom pricelists for the most accurate information.
Pay online
Pay for orders online so they are immediately released to production or dispatch. Payments are automatically applied against their SYSPRO account.
View account status
View invoices and dispatch notes for better informed accounts payable documentation.
Why teams choose SYSPRO integrated eCommerce
CMS
Customise the appearance of the site using the built in content management system
Manage assets
Configure your SYSPRO items to display how you want
Shipping & freight
Administer available shipping types and freight charges.
Customer Support
Place orders on behalf of customers.
Track data
Accept credit card payment
Enter credit card details to pay for customer orders.
Identity management
Control user access using the identity management systems.
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Full Length Customer Hub Presentation
Have questions? Check out our Customer Hub FAQ or contact us to learn more about SYSPRO integrated eCommerce for your business.